Terms of use

1. Preamble

This document contains the Conditions that regulate the use of this website and the contract that binds us both - You and us - (hereinafter the "Conditions"). These Conditions establish the rights and obligations of all users (hereinafter "You"/"your"/"User") and those of LA FIESTA DE OLIVIA, SL (hereinafter "we" / "our" / "the Seller" / “Olivia's Party”) in relation to the products/services we offer through this website. We ask you to read these Conditions carefully before using this website or placing an order through it. You agree to be bound by these Conditions, so if you do not agree with all the Conditions, you should not do anything. order.

These Conditions could be modified, so you should read them before placing each order.

If you have any questions related to the purchase conditions or the privacy policy, you can contact us by writing to the email address info@lafiestadeolivia.com. LA FIESTA DE OLIVIA, SL (hereinafter LA FIESTA DE OLIVIA) is a Spanish company with registered office in Barcelona (08021), C/ Johann Sebastian Bach, nº 28, 7º 2º. CIF- B66122037 , registered in the Mercantile Registry of Barcelona, ​​Volume 43943, Folio 139, page 442598, entry 1, is the owner of the website www.lafiestadeolivia.com (hereinafter, the "Portal") and makes it available of Internet users for the aforementioned purpose.

2. Use of our website

These Conditions are the only conditions applicable to the use of this website and supersede any other. These Terms are important to both you and us as they are designed to create a legally binding agreement between us protecting your rights as a customer and our rights as a business.

You declare that, by placing your order, you have read and unreservedly accept these Conditions.

You agree that:

  1. You may only use the website to make legally valid inquiries or orders.
  2. You may not place any speculative, false or fraudulent order. If we have reasonable grounds to believe that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities.
  3. You are also obliged to provide us with a certain and correct way your email address, postal address and/or other contact information and consent that we may use this information to contact you if necessary (see our Privacy Statement ).
  4. If you do not provide us with all the information we need, we will not be able to process your order.

By placing an order through this website, you warrant to us that you are over 18 years of age and have the legal capacity to enter into binding contracts.

3. Confirmation of the order

The User must place his order through the Internet on our website www.lafiestadeolivia.com, accessible 24 hours a day, 7 days a week except in an impedimentary case.

The data communicated by the User and recorded by LA FIESTA DE OLIVIA during registration and the order constitute proof of the transactions carried out between LA FIESTA DE OLIVIA and the User. After the order has been validated by the User, LA FIESTA DE OLIVIA will send a confirmation email to notify them that the order has been placed correctly.

The User has the obligation to check the order confirmation and notify LA FIESTA DE OLIVIA immediately of any error.

4. Availability of products

All product orders are subject to their availability and, in this sense, if there are difficulties regarding their supply, or if there are no items left in stock, we reserve the right to provide you with information about quality substitute products. and equal or higher value that you can order. If you do not wish to order such substitute products, we will refund any amount you may have paid.

5. Characteristics of the products

We reserve the right to withdraw any Product from this website at any time and/or to remove or modify any material or content on this website. We will not be liable to you or to any third party for the removal of any product from this website, removal or modification of any material or content on the website.

6. Right to cancel the purchase

If you are contracting as a consumer, you may withdraw from the Contract at any time within a period of 15 days from the date of receipt of the products and without the need to allege any cause. However, LA FIESTA DE OLIVIA will not accept returns whose written notification by the User occurs after 15 calendar days from the date of receipt of the product.

In the case of acceptance by LA FIESTA DE OLIVIA of the return of the item (since it meets all the validity requirements), the User will bear the direct costs of said return.

LA FIESTA DE OLIVIA will not accept returns if the product is not presented in perfect condition.

All returns must be authorized by LA FIESTA DE OLIVIA. To obtain such authorization, the User must request the return of the item to LA FIESTA DE OLIVIA by sending an email to info@lafiestadeolivia.com indicating the order number.

Once the User has received the return authorization, LA FIESTA DE OLIVIA will collect the products at the postal address indicated by the User. The transport costs derived from the return will be borne by the User.

Your right to withdraw from the Contract will apply exclusively to those products that are returned in the same conditions in which you received them. It must also include all the instructions and documents of the products. No refund will be made if the product has been assembled, used or if it has suffered any damage, so you must be careful with the product / s while they are in your possession.

You will not have the right to withdraw from the Contract whose object is the supply of any personalized product.

Please treat the products with reasonable care while in your possession and save the original boxes and packaging, if possible, in case of return.

You will find more details about this right recognized by law, as well as the explanation on how to exercise it in clause 14 of these Conditions.

This provision does not affect the rights recognized to the consumer by current legislation.

7. Delivery

Without prejudice to what is established in Clause 5 above and unless extraordinary circumstances occur, we will try to send the order of the product(s) listed in the Shipping Confirmation before the delivery date that appears in the Shipping Confirmation, as As a general rule, this period will be between 2 and 3 calendar days in Spain, 3 and 8 calendar days in Europe and this period may vary for shipments outside Europe, said period will be between 10 and 15 days.

LA FIESTA DE OLIVIA will always inform the User of the expected delivery times and, in addition, once the order has been formalized, the User will be able to consult, when necessary, the status of their order in the "YOUR ACCOUNT" section or by calling directly our offices in Barcelona at Tel. +34 932 712 326 during office hours from Monday to Friday.

The delay may be due to the following reasons:

  • Product customization
  • specialized articles
  • unforeseen circumstances
  • remote delivery area

If for any reason we could not meet the delivery date, we will inform you of this circumstance and we will give you the option of going ahead with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid. Please note in any case that we do not deliver on Sundays.

By accepting this delivery service, you are accepting the entry into your home of the personnel in charge of making the deliveries, and we ask you to remove everything that could be damaged at the time of delivery. Except where it is due to our negligence.

For the purposes of these Conditions, it will be understood that the "delivery" has occurred or that the product(s) have been "delivered" at the time of signing the receipt thereof at the agreed delivery address.

8. Impossibility of delivery

If it is impossible for us to make the delivery, we will try to find a safe place to leave the package for you. If we cannot find a safe place, your product(s) will be retained by the transport company. We will leave you a note explaining where your package is and how to get it sent back to you. If you are not going to be at the place of delivery at the agreed time, please contact us to arrange delivery on another day.

Please take into account that the storage and new shipment of your product(s) may have an additional cost.

9. Transfer of risk and ownership

The risks of the Products will be borne by you from the moment of delivery.

You will acquire ownership of the products when we receive full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery (as defined in clause 8), if this took place at a later time.

10. Price and method of payment

The price of the products will be the one stipulated at any time on our website. Although we try to ensure that all prices listed on the page are correct, errors can occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount due.

Prices may change at any time, but (except as set out above) any changes will not affect orders for which we have already sent you a Dispatch Confirmation.

Once you have made your purchases, all the items you wish to purchase will have been added to your cart and the next step will be to process the order and make the payment. To do it:

  1. Click the "View Cart" button at the top of the page.
  2. Click the "Buy" button.
  3. Fill in or check the contact information, the details of your order, the address to which you want the order to be sent and the address where the invoice will be sent.
  4. Enter a discount code if you have one.
  5. Choose the delivery method for your order based on the different options offered to you.
  6. Choose the way you want to pay.
  7. If you request payment by credit card, enter your credit card details. If you use other means of payment, follow the instructions.
  8. Click if you wish to subscribe to our Newsletter and receive news and promotions
  9. Click "Checkout"

The User may make the payment by Payment by bank card (Visa, MasterCard, American Express and others) or Paypal .

The User can comfortably and safely make purchases with his card through the secure payment platform Paypal , VISA or MASTER secure payment. He The order will not be validated until the payment is made in the indicated account, with the authorization of the competent payment centers. If the payment is not authorized, the User's order cannot be accepted and will be canceled for that reason.

In the event that the details of the buyer and the cardholder do not correspond, LA FIESTA DE OLIVIA reserves the right to contact the User to confirm their identity or to contact the bank to ensure that they do not there are notifications of theft of the bank card.

The charges will be made on the bank card at the time the purchase details are confirmed. In the event that it has not been possible to carry out for any reason, we will contact you by phone or through the email that you provided us in the registration to inform you of the incident.

Payments made by bank card will not accrue additional expenses.

It should be taken into account that the payment gateway provided by LA FIESTA DE OLIVIA, has the appropriate security measures to avoid interceptions in communications. However, any data transfer over the Internet runs the risk of being intercepted, violating security systems.

LA FIESTA DE OLIVIA declares that it does not have access to confidential data related to the means of payment used, and therefore does not store it either.

11. Value added tax

In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT) except for orders made from countries outside the European Union.

12. Return Policy


General policy:

The User may withdraw from their purchase at any time within fifteen (15) calendar days following receipt of the order, without the need to allege any cause for it. LA FIESTA DE OLIVIA will not accept returns of orders after said period except for justified cause.

The return will be made in the same way that was used to pay for the purchase. You will bear the cost and risk of returning the products to us, as indicated above.

The exchange or return of those products that are not in the same conditions in which you received them, or that have been used beyond the mere opening of the product, will not proceed. The product may not have been assembled or used.

The right of return of products that have been made according to the buyer's specifications, custom-made, expressly commissioned or clearly personalized cannot be exercised. In the event of a defective product, we will repair or replace it.


In cases where you consider that at the time of delivery the product does not comply with the provisions of the Contract, you must contact us within 24 hours of receiving the package at hola@lafiestadeolivia.com and attaching a photograph. of the broken product together with the box or envelope and label of our courier.

You must return the product to us at the address: La Fiesta de Olivia, Carrer d'Aragó 220, 08011 Barcelona, ​​Spain.

We will proceed to carefully examine the returned product and we will notify you by e-mail or by phone within a reasonable period of time if the return or replacement of the same (if applicable).

The return or replacement of the item will be made as soon as possible depending on the stock of our suppliers but in any case in a period not exceeding 4 weeks from when the acceptance of the return of the defective product is confirmed by e-mail.

The amounts paid for those products that are returned due to a flaw or defect, when it really exists, will be fully reimbursed, including the delivery costs incurred to deliver the item and the costs that you would have incurred to return it to us. The return will be made in the same way that was used to pay for the purchase. LA FIESTA DE OLIVIA responds as a general rule to non-conformities that are manifested within a period of two years from delivery, excluding those products with a useful life of less than this period.

The rights recognized by current legislation are protected.

13. Liability and exoneration of liability

Our liability in connection with any Product purchased on our website shall be strictly limited to the purchase price of such Product.

Nothing in these Purchase Conditions excludes or limits in any way our responsibility:

  1. In the event of death or personal injury caused by our negligence;
  2. In case of fraud or fraudulent misrepresentation; either
  3. In any matter where it would be illegal or unlawful for us to exclude, limit or attempt to exclude or limit our liability.

Notwithstanding the provisions of the preceding paragraph and to the extent permitted by law, and except as otherwise provided in these Conditions, we will not accept any liability for consequential damages that occur as a secondary effect of loss or Principal damages, however caused, whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable, including but not limited to:

  1. Loss of income or sales
  2. loss of business
  3. Loss of profit or loss of contracts
  4. Loss of anticipated savings
  5. Data loss
  6. Loss of management time or office hours

Due to the open nature of this website, we make every effort to ensure that there are no errors in the storage, transmission of digital information and the accuracy and security of information transmitted or obtained through this website.

To the extent possible as permitted by law, we exclude all warranties, excepting those warranties that cannot legitimately be excluded vis-à-vis consumers.

The Products we sell, especially handicrafts or wooden products, can often exhibit the characteristics of the natural materials used in their manufacture. These characteristics such as variation in veins, texture, knots and color will not be considered defects or defects. On the opposite, it will count with your presence and appreciate it. We only select the highest quality products, but natural characteristics are unavoidable and must be accepted as part of the individual appearance of the product.

The provisions of this clause will not affect your rights recognized by law as a consumer, nor your right to withdraw from the Contract.

14. Intellectual property

You acknowledge and agree that all copyright, trademark and other intellectual property rights on the materials or content provided as part of the website correspond at all times to us or to those who granted us a license for its use. You may use said material only in the manner expressly authorized by us or by those who granted us a license for its use. This will not prevent you from using this website to the extent necessary to copy your order information or Contact details.

15. Written Communications

The applicable regulations require that part of the information or communications that we send you be in writing. By using this website, you agree that most communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you agree to use this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.

16. Notifications

The notifications that you send us should preferably be sent through our. In accordance with the provisions of the preceding clause and unless otherwise stipulated, we may send you communications either by e-mail or to the postal address provided by you when placing an order.

It will be understood that the notifications have been received and have been correctly made the moment they are posted on our website, 24 hours after an email has been sent, or three days after the postage date of any letter. To prove that the notification has been made, it will be enough to prove, in the case of a letter, that it had the correct address, was correctly sealed and that it was duly delivered to the post office or to a mailbox and, in the case of an email , that it was sent to the email address specified by the recipient.

17. Assignment of rights and obligations

The Agreement between You and us is binding on both You and us, as well as our respective successors, assigns and assigns.

You may not transmit, assign, encumber or in any other way transfer a Contract or any of the rights or obligations derived from it in your favor or for you, without having obtained our prior written consent.

We can transmit, assign, encumber, subcontract or in any other way transfer a Contract or any of the rights or obligations derived from it in our favor or for us, at any time during the term of the Contract. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that you have as consumers recognized by law or will annul, reduce or limit in any other way the guarantees, both express and implied, that we could have granted you.

18. Events beyond our control

We will not be liable for any failure to perform or delay in performance of any of our obligations under a Contract caused by events beyond our reasonable control ("Force Majeure Event").

Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and will include, in particular (without limitation), the following:

  1. Strikes, lockouts or other industrial action.
  2. Civil commotion, riot, invasion, terrorist attack or terrorist threat, war (whether declared or not), or threat or preparations for war.
  3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
  4. Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private.
  5. Inability to use public or private telecommunication systems.
  6. Acts, decrees, legislation, regulations or restrictions of other governments.
  7. Strike, failures or accidents of maritime or fluvial transport, postal or any other type of transport.

It will be understood that our obligation to comply under any Contract will be suspended during the period in which the Cause of Force Majeure continues, and we will have an extension in the term to fulfill our obligation for the duration of such period. We will use all reasonable means to bring the Force Majeure Event to an end or to find a solution by which we can perform our obligations under the Contract despite the Force Majeure Event.

19. Waiver

If, during the term of a Contract, we stop insisting on strict compliance with any of the obligations assumed by virtue of it or any of these Conditions, or if we stop exercising any of the rights or resources that we are empowered to exercise or file by virtue of said Contract or these Conditions, said fact will not constitute a waiver of said rights or remedies nor will it exonerate you from complying with such obligations.

Waivers by us of performance shall not constitute a waiver by us of further performance.

No waiver on our part of any of these Conditions and Conditions will take effect, unless it is expressly stipulated that it is a waiver and it is communicated to you in writing in accordance with the provisions of the Notifications section above.

20. Divisibility

If any of these Conditions or any provision of a Contract were considered invalid, illegal or unenforceable to any extent by the competent authority, they will be separated from the remaining Conditions, conditions and provisions that will continue to be valid to the extent permitted by the law.

21. Integrity of the contract

These Conditions and any document to which express reference is made in them constitute the entire existing agreement between You and us in relation to the object of the Contract and replace any other agreement, agreement or previous promise agreed between You and us verbally or by written.

You and we acknowledge having agreed to enter into this Agreement without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two prior to said Agreement, except as expressly stated mentioned in these Conditions.

Neither you nor we will have any remedies against any untrue statement made by the other party, verbal or written, prior to the date of the Contract (unless such untrue statement was fraudulently made) and the only recourse available to the another part will be for breach of contract in accordance with the provisions of these Conditions.

22. Our right to modify these conditions

We have the right to review and modify these Conditions at any time.

You will be subject to the policies and Conditions in force at the time you make each order, unless by law or decision of government agencies we must make changes to said policies, Conditions or Privacy statement.

23. Applicable law and jurisdiction

These general conditions are ruled by the Spanish Law. The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.


For the use of our website it is necessary to use cookies. Cookies are used in order to offer you the best service at all times. If you wish, you can configure your browser to be notified on the screen of the reception of cookies and to prevent the installation of cookies on your hard drive. Please consult the instructions and manuals of your browser for more information.

25. Comments and suggestions

Your comments and suggestions will be welcomed. We ask that you send us such comments and suggestions through our email address hola@lafiestadeolivia.com.